Security · Software · Systems
We're a Canadian IT firm that does three things, and does each one without the jargon, the upsell, or the wait time you've come to expect from the bigger names.
01 — What we do
No extra offerings pushed onto you, no whitelabel services. We pick a small set of things and we do them well, because the alternative is doing a lot of things badly, and you've probably been there before.
01 · Networking & Cybersecurity
Quiet, ongoing protection. Includes patch management, threat monitoring, and the kind of vigilance that doesn't make the news because nothing happens.
02 · Software Development
Custom tools, internal apps, and the small pieces of software that make a real business run faster. Built by humans you can speak to directly.
03 · Managed IT
The day-to-day: software, hardware, user management, the whole lot. We answer the phone. We turn up. We explain what we did in plain language.
02 — How we work
No call-centre rotation, no escalation labyrinth. Two engineers, one of whom you'll meet on day one and still be emailing on day one thousand. We keep the team small on purpose.
If we did something, we'll tell you what we did (and why) in plain language you can repeat back to your accountant. No jargon as a flex. No mysticism around the work.
The best IT week is the one you didn't notice. We build systems to fade into the background; quiet, durable, and the opposite of dramatic. If the problems are too interesting, something has gone wrong.
No to tools that won't suit you. To upsells dressed as recommendations. To work outside our scope. We'd rather be the right firm for fewer clients than an "alright" one for many.
03 — Common questions
A one-off security audit starts around half a day's work. For IT, our managed plans start at five seats. Software is tricky to scope out in a short answer, but our smallest engagements here are static business websites.
We would love to be everyone's hero, but we simply can't. We limit non-client work to full, planned, one-off projects but nothing less. It's just how we keep the response time fast for the businesses we already look after.
For managed clients: under two hours during business hours, under four hours overnight, and a real human on the phone if it's critical. We publish our response stats every quarter. Last quarter we averaged 41 minutes.
Not exclusively. We physically turn up for clients within about an hour's drive. For everyone else we're remote-only, and most of the work happens that way regardless. Software development can be anywhere; on-site IT by definition must be in the areas we serve.
Security audits start at $8,000. We send a real proposal right after discovery- no esitmates. Beyond that, typical security maintenance ranges from $800 to $3,500 per month depending on size and complexity. Managed IT runs roughly $120–195 per seat per month depending on what's included. Software work is typically project-based, with a fixed quote after a paid scoping week.
Then we work alongside them, not around them. About a quarter of our managed clients have an internal lead. We handle the heavy lifting and on-call hours so they can focus on the strategic work. We bring reports up to them on day one, and continue to support them in supporting you.
04 — Get in touch
A 30-minute call, no pitch deck, no obligation.
We'll listen, ask a few questions, and tell you whether we're the right fit, even if the answer is no.